Website Maintenance & Support
Website support and maintenance encompass the ongoing processes of ensuring a website functions smoothly, remains secure, and stays up-to-date, including tasks like content updates, security patching, and performance optimization.
Key Aspects
Content Updates:
Regularly updating website content to ensure information is accurate, relevant, and engaging for visitors.
Security Measures:
Implementing and maintaining security protocols, such as regular security scans, patching vulnerabilities, and monitoring for threats.
Technical Maintenance:
Keeping the website’s underlying software, plugins, and themes up to date to ensure compatibility and functionality.
Performance Monitoring and Optimization:
Regularly monitoring website performance, identifying potential issues, and optimizing for speed and user experience.
Backup & Disaster Recovery
Implementing regular backups of the website and its data to ensure data recovery in case of unforeseen issues.
User Management:
Managing user accounts, permissions, and access control for websites with user-based features.
Accessibility Testing:
Regularly testing and ensuring the website is accessible to users with disabilities.
User Troublshooting & Support:
Addressing technical issues, providing user support, and resolving problems promptly.
